Communications Officer
Town of Brunswick Police Department
The Town of Brunswick is seeking an energetic team
player for this challenging and responsible position in
our Police Department.
In this role, you will operate a complex
telecommunication system, transmitting and receiving
radio messages and responding to requests from citizens
by phone or in person for all public safety services
which includes enhanced 9-1-1.
This is a rotating 40-hour per week position
involving daytime, evening and overnight shifts.
The
successful candidate must have a high school diploma or
GED, as well as
experience and proficiency in the use of computers.
You must also have the ability to receive and
disseminate
info
rmation accurately and without delay; maintain composure
during extremely demanding and potentially stressful
situations; and pay close attention to detail.
Prior experience preferred, but will train the
best candidate. The
successful candidate will obtain necessary certification
for a State of Maine PSAP and 911 Center.
Following review of applications, selected
candidates will be invited to a job specific
written/audio test.
This test will be administered the evening of Monday,
July 18, 2011.
(Candidates invited to test are not guaranteed
employment). The
final candidate must pass an extensive background check,
pre-employment physical (including hearing test),
polygraph and psychological exam.
This union position has an initial pay range of
$14.80 to $16.15 per hour with generous benefit package
options including medical, dental, life and disability
insurances; multiple retirement plan choices, paid
vacations, compensatory time, personal time and
holidays.
An
application is required and available, with job
description, from the Town Manager’s Office, 28
Federal Street,
Brunswick, or on the Town website at www.brunswickme.org.
Deadline for applications is Friday,
July 8, 2011 by 4:30 p.m.
The Town of
Brunswick is an Equal Opportunity Employer.
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NATURE
OF WORK
This
is skilled work operating a telecommunication system, transmitting
and receiving radio messages and responding to request from
citizens by phone or in person for all public safety services.
Duties
and responsibilities of position involves accurate dissemination
of calls for service to appropriate agencies.
Work
involves clerical activity relating to communicative
responsibilities and operation of a computerized
teletype system. An
employee in this classification works with considerable
independence, but supervision is available from an immediate
patrol supervisor for the complex assignments and during emergency
situations.
EXAMPLES
OF WORK
Transmits
and receives radio calls between a central communications center
and police, fire and ambulance units in the field.
Assigns
and sends officers to various geographic locations which require
service and maintains all necessary related records.
Maintains
all necessary logs as required by the Field Reporting System and
departmental policy.
Responds
to various requests by the public by phone or in person which are
informational, and issues certain requested permits.
Performs
related work as required.
REQUIREMENTS
OF WORK
Knowledge
of the geographics and demographics of the municipality.
Knowledge
of radio techniques as prescribed by Federal and State regulations
and departmental policy.
Ability
to receive and disseminate information accurately and
expeditiously.
Ability
to write and speak clearly.
Ability
to maintain composure during extremely demanding periods.
Ability
to maintain related clerical records.
Familiarity
with computer systems and their operations.
DESIRABLE
EXPERIENCE AND TRAINING
Graduation
from a standard high school or equivalent.
Supplemental training courses in business education or
related field and excellent communication skills or any equivalent
combination of training and experience.
Essential
FUNCTIONS
Ability
to deal with verbal and physical confrontations.
Ability
to operate a computer keyboard, typewriter and calculator key pad
with a minimum of one hand.
Ability
to read, write and speak the English language on a 12th
grade level.
Ability
to acquire considerable knowledge of the pertinent laws and
ordinances of the Town of Brunswick and the State of Maine.
Ability
to acquire considerable knowledge of the geography and demography
of the Town.
Ability
to acquire knowledge of the rules and regulations of the Police
Department.
Some
knowledge of modern police practices and procedures.
Ability
to deal fairly, impartially, and courteously with the general
public.
Ability
to analyze the situations quickly and objectively and to determine
the appropriate course of action to be taken.
Ability
to obtain information through interview.
Ability
to speak and write effectively.
Ability
to transmit and receive radio calls between central communications
center and police, fire and ambulance units in the field.
Ability
to assign and send officers to various geographic locations which
require service and maintain all necessary related records.
Ability
to maintain all necessary logs as required by the Field reporting
System and departmental policy.
Ability
to respond to various requests by the public by phone or in person
which are informational, and issue certain requested permits.
Ability
to acquire knowledge of radio techniques as prescribed by the
Federal and State regulations and departmental policy.
Ability
to receive and disseminate information accurately and
expeditiously.
Ability
to maintain composure during extremely demanding periods.
Ability
to maintain related clerical records.
Familiarity
with computer systems and their operations.
Must
possess a hearing level adequate to perform all of the above
duties.
Accurate
depth perception, as well as near/far vision of 20/40, uncorrected
or corrected.
Ability
to accurately transfer information received without transposition
of figures or letters.
Communications Officer
May 2006
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